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Yammer company social network? Yes.
"When this happens, do this..."
The first step to getting started in Zapier is choosing a trigger and an action. For this demo, we've selected to record a new statement in Wax LRS everytime "Wax LRS" is mentioned on Twitter. This is called a Zap!
Simply add a Twitter account and a Wax LRS endpoint with credentials to Zapier and test that the connections are working. You will see a message next to each account highlighted in green. The next step is to filter our search to only track mentions of Wax LRS.
Tracking Twitter mentions
Other services that work with Wax LRS
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Don't see the one you need? Let us know.
Salesforce.com CRM? Absolutely.
Go To Meeting integration? Oh yeah.
Twitter mentions, faves, and lists? Yup.
Forms for tracking observations? Done.
Trello cards and activity? Set it up.
Select the search term you want to track
Since we only want to track Wax LRS mentions, we need to select a search term for this Zap, we enter the @waxlrs Twitter handle.
Every time somebody mentions Wax LRS on Twitter, this Zap will automatically record a new Experience API statement to Wax LRS.
We'd like to track more about the mention as well, like the author and content of the tweet. To do that, we need to map specific Twitter information about the person, tweet, and other info to a new statement...
Email? Sure enough.
or see how it works with our example below
Here's a demo for using Zapier with Wax LRS
without writing a single line of code!
Map the search mention to the statement
This is where the superpowers kick in. Type in or click the drop down to map the necessary fields from Twitter to an Experience API statement. Here's how they match up for Twitter:
We only need to do this one time. Once everything is mapped into an Experience API statement, Zapier does all the magic of checking Twitter every 15 minutes for new mentions and automatically records them in Wax LRS.
Now for the moment of truth, we need to test it all out.
Test the Zap and turn it on
To test the Zap, we need to get some sample data from Twitter and have Zapier test out the mapping. As long as Wax LRS has been mentioned on Twitter, we should be fine (depending on what your are tracking, you may need to tweet with your search term).
We can even check your sample data to make sure it's correct. Once we click the "Test Zap with this sample" button, Zapier wil confirm that everything is working without any errors.
We'll give the Zap a name and "Turn Zap on". That's it!
Just to triple check and get that instant satisfaction, login to your Wax LRS account and check for the Twitter mention!
Now go save the rest of the world!